Shipping Policy

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

• United States: 5–10 business days (standard), 2–4 business days (expedited)
• Canada: 7–14 business days
• International: 10–20 business days

Shipping Costs

• Free shipping on all US orders over $75
• Standard US shipping: $5.99
• International shipping rates calculated at checkout

Order Tracking

Once your order ships, you'll receive a tracking number by email. Please allow 24–48 hours for tracking to update.

Delays

We are not responsible for delays caused by customs, weather, or carrier issues. If your order hasn't arrived within the estimated timeframe, please contact us at citylifehk123@gmail.com.