Shipping Policy

Processing Time

Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times

Orders ship internationally from our warehouse and typically arrive within 10–20 business days, depending on destination and customs processing.

Shipping Costs

• Flat rate shipping: $75 USD per order, worldwide
• This flat rate applies to all destinations, including the United States, Canada, and international addresses

Order Tracking

Once your order ships, you will receive a tracking number by email. Please allow 24–48 hours for tracking to update.

Delays

We are not responsible for delays caused by customs, weather, or carrier issues. If your order hasn't arrived within the estimated timeframe, please contact us at citylifehk123@gmail.com.